ARCverse User Manual
How to use arcverse.world
ARCverse is the platform layer of the Australian Resource Centre ā a network connecting Australian business owners with vetted specialists, groups, education, and opportunities. This manual covers every feature available, how to use it, and what happens behind the scenes.
💡You're reading v1.0 of the ARCverse User Manual. The platform is in Beta. Features are being added continuously. If something doesn't work or you have a suggestion, use the Feedback strip at the bottom of any page.
Platform Structure
How ARCverse is organised
ARCverse lives at arcverse.world and contains nine sections ā accessible from the home page as large boxes. Everything is part of the ARCverse suite.
| Section | What it does | Access |
|---|
| 🆕 ARC Solutions | Tell us the problem; ARC matches you to three vetted Australian specialists and shows you their offers. The primary entry point for members. | Free |
| 📅 Events | ARC group sessions, specialist events, and member-hosted gatherings. | Free |
| 📄 Notice Board | Announcements, Find Someone requests, and network opportunities. | Free to view |
| 🌟 Passion Permit | Apply to start a business, group, club, project or movement inside ARCverse. | Free to apply |
| 👤 Profiles | SP and member profiles inside the network. | Free |
| 🤝 Groups | Vetted groups: masterminds, think tanks, clubs, communities. | Free |
| 🔍 Find Someone | Post requests and respond to others looking for industry referrals or specific people. | Free |
| 🏫 Education | Courses and structured learning from ARC specialists. | Free |
| 💰 Wealth Creation | Wealth creation sessions, opportunities, and courses. | Free |
The four Pillar tabs run across the top of every page: Solutions / Education / Wealth Creation / Passion Permit. These are always one click away from anywhere in ARCverse.
Access
What you get
ARCverse membership is free. There is no paid tier and no subscription — every feature below is included.
Without signing up
No account needed for these:
✅
See what the network holds
ARC hubs carry substantial specialist value — tens of thousands of dollars of marketing, AI, software and advisory offers. Offers are not browsed: tell us the problem and you are matched to three specialists whose offers fit it.
✅
Book group info sessions
Attend fortnightly ARC group sessions via Calendly ā free to book.
✅
View Events
See all upcoming ARC events and sessions. Book via Calendly.
✅
Read Notice Board
View announcements, opportunities, and Find Someone requests.
✅
Apply for a Passion Permit
Submit your application to start something new inside ARCverse.
With a profile
Create a profile and the rest opens up. Still free.
🔓
Post & respond on Find Someone
Ask the network for referrals. Respond to others' requests. Connect via LinkedIn.
🔓
Browse & apply to Groups
Apply to join vetted groups including the Founders Think Tank.
🔓
Full Profiles access
Browse the SP directory, view full profiles, send connection requests.
🔓
Education courses
Access structured courses when available.
🔓
Wealth Creation opportunities
Access vetted wealth creation info sessions and opportunities.
💳Stripe payment integration is coming. Until then, contact darrenw@arc-hub.online to activate full access manually.
Solutions Pillar
🆕 ARC Solutions
The Solutions pillar is the main entry point for members. It contains three sub-sections:
Education info events
Clicking Solutions ā Education takes you to info events and sessions run by ARC ā a good starting point if you want to understand the network before committing to a specialist.
Wealth Creation events
Solutions ā Wealth Creation surfaces wealth creation sessions and opportunities for business owners ready to think beyond day-to-day operations.
Solutions ā VV Offers (the main flow)
This is the four-step offer selection flow. Here's how it works:
1
Choose categories
Select 1ā3 business challenge categories in plain language (e.g. "Getting More Clients", "Money & Cash Flow", "Cyber Security"). The system filters to offers relevant to your categories only.
2
Your three matches
ARC hand-picks three vetted specialists against your brief and shows you their offers. Each offer is free to access, with a stated dollar value. Only VV-coded offers appear (VV = vetted, visible, active).
3
Rank your priorities
Arrange your selected offers in priority order using the arrows. Your Priority 1 offer's discovery questions are shown below ā these are what you'll answer before your session.
4
Register & book
Enter your name, email, phone (optional), and business name. Click Register & Book ā your details and offer selections are sent to Darren, and Calendly opens to lock in your group session time.
💡After registration, you'll receive the 6 discovery questions for your Priority 1 offer by email. Answer them before your group session ā the specialist will have your answers before you walk into the room.
Education Pillar
🏫 Education
The Education pillar has two sections:
Courses
Self-paced courses built by ARC specialists. Currently in development. Register your interest and you'll be notified when your topic is available. Coming: AI & Automation for Business Owners, Cash Flow Fundamentals, Game On! Business Design, Cyber Security Essentials.
Info Sessions
Live fortnightly ARC group info sessions ā free to attend. Book via the Calendly link. Industry Spotlight sessions (monthly, hub-specific) are coming soon.
🏫Info Sessions are free forever.
Wealth Creation Pillar
💰 Wealth Creation
The Wealth Creation pillar is for business owners ready to build assets beyond their business. Two sections:
Wealth Creation Info Sessions & Opportunities
Fortnightly wealth creation sessions hosted by Darren with vetted wealth specialists. Book via Calendly. Vetted investment opportunities will be listed here as they become available ā always presented with full context, no pressure.
Wealth Creation Courses
Structured courses covering wealth building for Australian business owners. Coming: From Business to Wealth, Property as a Wealth Vehicle, Understanding Investment Structures. Register your interest to be notified.
Passion Permit
🌟 Passion Permit
A Passion Permit is your gateway to starting anything new inside ARCverse ā a business, a group, a club, a project, a movement, or anything else you want to build.
What you can start with a Permit
New Business / Mastermind Group / Club or Community / Study Circle / Project or Initiative / Industry Group / Creative Venture / Lunch Club / Digital Product / Investment Vehicle / Social Movement / Something Else.
What you get
A dedicated Facilitator as concierge, access to ARC Solutions matched to your project, group sessions and specialist introductions, and ARCclubs access (coming).
How to apply
1
Select your type
Choose from 12 types of thing you can start. Pick the closest match.
2
Describe your idea
Give it a name, describe it in 2ā3 sentences, select your stage and timeline.
3
Tell us what's blocking you
The biggest thing holding you back ā this is what ARC matches you to resources for.
4
Submit
Application goes live immediately, emailed to Darren. Response within 48 hours.
🌟Passion Permits are free to apply. ARC vets every application ā this is how the network stays high quality.
ARCbook Suite
👤 Profiles
The Profiles section is the SP directory ā browse all Solutions Providers inside ARC by hub, or search by name, business, or industry.
What you can see on a profile
SP name and business, hub assignment, VV code, offer title and value, discovery questions, ideal client description, LinkedIn and website links, founding/advisory status.
Connecting
Click "Connect" on any profile to send a connection request. In Phase 1 this fires an email. When ARCverse profile login is live, connections will be tracked and logged ā every introduction attributable back to the network.
Full profile access is free.
ARCbook Suite
🤝 Groups
Groups are vetted communities hosted inside ARCverse. Every group has a host (a Facilitator or Passion Permit holder) and a defined format, rules, and access type.
Current Groups
Founders Think Tank ā hosted by Darren Wallace / ARC Hub. Fortnightly online session for Australian business founders. Honest peer conversation. No pitching. Application required. Limited seats.
How to apply to a group
1
Browse Groups
Go to arcverse.world ā Groups. Each card shows the host, format, access type, and session frequency.
2
Click View Group
Read the full overview, rules, upcoming session dates, and host details.
3
Apply for a Seat
Fill in the join application (name, email, what you do, why you want to join). Sent directly to the host. Response within 48 hours.
Contact the host
Every group page has a "Contact the Host" button which opens a pre-addressed email to the host directly.
Starting your own group
Apply for a Passion Permit selecting "Club or Community" or "Mastermind Group". Once approved, your group will be listed on the Groups page.
Group admin (hosts only)
Hosts access the edit interface at arcverse.worldgroups-admin.html. PIN protected. Editable fields: name, tagline, overview, frequency, size, format, duration, access type, cost, rules, and upcoming sessions. Changes save immediately and appear live on the group page.
ARCbook Suite
🔍 Find Someone
Find Someone is the network's referral and reconnection tool. Post a request for an industry referral ("Does anyone know a good immigration lawyer in Melbourne?") or to find a specific person.
Posting a request
1
Choose type
Industry / specialty (e.g. a type of specialist) or Specific person (name or description).
2
Describe what you need
Industry/name, context and detail, optional location.
3
Enter your details
Name (full or first name only), email (where responses come to), optional LinkedIn.
4
Post
Goes live immediately on the board. Included in the weekly member digest.
Responding to a request
Click Respond on any request card. Fill in your name, LinkedIn URL, and a short message. Click Send ā your response goes directly to the requester's email with your LinkedIn profile attached.
🔗How ARC connections work: When you respond, the requester receives your name, LinkedIn profile URL, and message by email. Your email address is NOT shared ā LinkedIn is the bridge. Once connected on LinkedIn, you take the conversation wherever it needs to go. ARC's facilitator is cc'd on every introduction.
Weekly digest
Every week, active Find Someone requests are compiled into a digest email sent to all ARC members. If you've posted a request, the whole network sees it weekly until it's resolved.
ARCbook Suite
📄 Notice Board
The Notice Board aggregates everything happening in the network in one place. Three tabs:
Find Someone tab
Mirrors all active Find Someone requests. Click Respond to go to the Find Someone page and submit your response.
Announcements tab
Official announcements from ARC Hub. Platform updates, new features, and network news.
Opportunities tab
Collaborations, roles, and projects posted by network members. Contact darrenw@arc-hub.online to post an opportunity.
ARCbook Suite
📅 Events
The Events page lists all ARC sessions and gatherings. Currently running:
Recurring sessions
ARC Business Network Info Session ā fortnightly, online, 60 min, free. Book via Calendly.
Founders Think Tank ā fortnightly, online, 90 min. Application required via Groups page.
ARC Wealth Creation Info Session ā fortnightly, online, 60 min, free. Book via Calendly.
Coming soon
Industry Spotlight Sessions (monthly, hub-specific, SP-led) and the ARC Melbourne Launch Event (in-person, date TBC). Click Notify Me to be alerted when confirmed.
Hosting an event
Apply for a Passion Permit. Once approved, your event can be listed on the Events page.
For Specialists
👥 The SP Journey
1
Presentation
SP is introduced to ARC through a facilitator or referral. Reviews the ARCverse platform and value proposition.
2
Onboarding form
Fills in the SP onboarding form at arconboarding.netlify.app ā business details, hub, specialisation, offer, discovery questions, ideal client profile.
3
Agreement
SP agreement generated and signed. Accessible via arcregistry.netlify.app.
4
Growth map
SP growth map created in the registry ā shows their city, hub, tier status.
5
Book time with Darren
SP books their onboarding meeting via Calendly: calendly.com/archubcore/arc-onboarding
6
Profile login
SP receives their ARCverse profile login. Manage offer, update details, view pipeline and session schedule. (Profile login in build ā contact darrenw@arc-hub.online in the meantime.)
For Specialists
📝 SP Profile
Every SP in ARCverse has a profile card (in the SP directory) and a full profile page. Key fields:
VV Code
Vetted-Visible code. Format: VV + date + sequence (e.g. VV260605001). Required for your offer to appear in member-facing searches.
Hub
The ARC Hub your specialty sits inside (Finance, Marketing, IT, AI, Legal, Accounting, Operations, New Dev, Software, Fintech).
Offer Title
The name of your complimentary offer shown to members.
Offer Value
The $ value of the offer shown to members (e.g. $750 value ā complimentary).
Discovery Questions
6 questions sent to members who select your offer before the group session. You walk in knowing their answers.
Ideal Client
Description of the client profile best matched to your offer. Shown on your profile page.
Session Availability
Session A (Tuesday) / Session B (Thursday) / Both. Coming in the next build phase.
👥To update your SP profile, contact darrenw@arc-hub.online. SP self-service profile login is in the build queue.
For Members
🚀 The Member Journey
1
Member presentation
Member is introduced to ARC. Views the member page at arcverse.worldmember.html which explains the full journey.
2
Choose offers
Goes to ARC Solutions. Picks challenge categories, selects up to 5 offers, ranks top 3 priorities.
3
Register & book session
Enters name and email. Details sent to registry. Books fortnightly group info session via Calendly.
4
Answer questions
Receives Priority 1 offer's 6 discovery questions by email. Answers them before the session.
5
Group session
Attends fortnightly ARC group session. Breakout rooms by offer ā specialist is in each room, has read their answers. Fac facilitates.
6
Profile created
After attending, member profile is created from their offer selections. Pillar 1 unlocks. SP introductions begin based on attendance.
For Members
🔓 Pillar Levels
The diagnostic system deepens progressively. All of Pillar 1 is free.
| Level | Name | Questions | Access |
|---|
| E ā Rim | Entry | Select 5 offers, answer 6 priority questions | Free |
| D | After session | Profile created, 8 more Pillar 1 questions unlock | Free |
| C | Deepening | 10 questions | Free |
| B | Insight | 12 questions | Free |
| A ā Core | Full Pillar 1 | 15 questions ā Pillar 1 complete | Free |
| Pillar 2 EāA | Next challenge | Full new pillar | Free |
| Pillar 3 EāA | Third priority | Full new pillar | Free |
Reference
🎥 Group Session Model
ARC runs two fortnightly sessions (Tuesday and Thursday offset). Here's how a session runs:
1
Pre-session
Members who registered and answered their questions are assigned to breakout rooms by offer. SP receives a brief: member name + their answers to the discovery questions.
2
Opening
Fac opens the main room ā 10 minutes. Network intro, session agenda, housekeeping.
3
Breakout rooms
4ā6 rooms run simultaneously. Each room: one SP + all members who selected that offer. 20ā30 minutes. VA in each room (human assistant from ARC's VA partner network).
4
Post-session
Attendance logged. Lead quality score updates. Qualified leads (answered + attended) released to SPs. Hot leads managed separately by Fac.
💡Hot leads bypass the session cycle. If a member shows urgent need (same-day responses, crisis situation, or strong referral) the Fac manages the intro directly without waiting for the next session.
Reference
📚 Glossary
ARCverse
The full platform suite living at arcverse.world. Contains all nine sections: Profiles, Solutions, Groups, Education, Wealth Creation, Passion Permit, Notice Board, Events, Find Someone.
ARCverse
The domain and world ā arcverse.world. ARCverse is the primary app inside it.
Pillar
A diagnostic tool a member selects based on the issue they face. 10 questions across 5 dimensions. Delivered progressively from Level E (rim) to Level A (core).
VV Code
Vetted-Visible code assigned to each SP. Required for offers to appear in member-facing search. Format: VV + date (YYMMDD) + sequence.
Facilitator (Fac)
Runs one Hub, holds permanent equity in that Hub. Human face of ARC. Hosts sessions, manages member relationships, handles hot leads.
Service Provider (SP)
Vetted Australian specialist inside a Spoke. Provides complimentary offers to members. 5ā10 per Spoke on average.
Hub
Specialty area inside a Cluster. Business Cluster has 10 Hubs: Finance, Marketing, IT, AI, Legal, Accounting, Operations, New Dev, Software, Fintech.
Cluster
Top-level vertical. 16 in total: Business, Health, Youth, Investment, Community, Charity, Creative, Trades, Education, Legal, Property, Technology, Sustainability, Agriculture, Hospitality, Media.
Passion Permit
The gateway to creating anything new inside ARCverse. Applied for, vetted by ARC, grants access to the network's resources and a dedicated Facilitator.
ORACLE
ARC's AI sensing and operations engine. Pattern recognition across every diagnostic, connection, and outcome. Powers matching, routing, and lead quality scoring at scale.
Jewel
A strategic solution delivered through the Facilitator and SP network. The specialist sets their own price and you pay them directly — there is no ARC solution fee on top.
Foundation / Cornerstone / Keystone
Three Member tiers: Foundation / Cornerstone / Keystone.
Hot Lead
A member showing urgent signals (same-day answers, crisis situation, strong referral). Bypasses the session queue; Fac manages the SP intro directly.